Frequently Asked Questions
What is immersive theater?
While there are many schools of thought on the subject, Bricolage defines immersive theater as a theatrical event that places audience members at the center of the experience. For us, immersive theater fundamentally alters the traditional audience-performance relationship by giving you more agency. Instead of sitting in a seat watching a story unfold on a stage, you are moving through an interactive environment, engaging in the story as it unfolds around you.
What can I expect at Bricolage’s immersive productions?
It’s usually best to enter with no expectations. OK, so that’s not the answer you were looking for, but it’s true! Each of our immersive productions is drastically different from the next. What you can expect is to explore an environment, have sensory experiences, and meet and talk with other people while the show is happening. The audience is the hero in this journey and it can’t happen without you. You’ll always be safe.
Where do I go?
Project Amelia happens on Pittsburgh’s South Side. The exact location is revealed via email after you buy tickets.
I bought tickets, but I can’t find the email with the location.
We’ll send the person in your party who bought the tickets instructions and details via email. Search your inbox (or have the person who bought your tickets search their inbox) for emails from “email@example.com” for more information. If you have questions or need help, reach out directly to Bricolage at 412.471.0999 or firstname.lastname@example.org.
What is Aura? Who is Bo Brunfeld?
Aura and Bo Brunfeld are part of the world of Project Amelia. If you’ve received a message from email@example.com, that’s from us, and it’s part of the experience. Give it a read!
Do I need to print out a ticket?
You and every member of your party will each need your own QR code to get into the experience, which we’ll send you once you’ve purchased your tickets and completed some tasks online. You can print your QR code out, or show it to us on your phone. If you haven’t received a QR code, search your inbox for emails from firstname.lastname@example.org for more information. If one person from your party received one, but everyone else hasn’t, it’s because that person needs to forward the first message from email@example.com to the rest of the group. If you’re confused or need help, just get in touch at 412.471.0999 or firstname.lastname@example.org.
What should I bring? Can I keep my bag with me?
Besides your QR code, you can bring any medicine, medical devices, or other items needed for your comfort and safety. You should prepare to self-check any other bags, coats, cameras, and other objects when you arrive. We have a house manager on site for every performance, but Bricolage is not responsible for lost, stolen, or damaged items.
What’s your cell phone policy?
Cell phone use is not permitted during the show. When you arrive, you will have to put your cell phone into a Yondr pouch, which you can keep with you. You will not be able to open the Yondr pouch yourself. Bricolage staff will open it for you at the end of the experience.
Is there anything I shouldn’t bring?
Weapons, alcohol, and illegal items aren’t permitted.
What should I wear?
There’s no dress code for Project Amelia. You’ll be physically exploring an environment, so we recommend you dress comfortably and wear comfortable shoes.
When can I arrive?
The doors open at 6:30 PM for every performance. The show begins at 7:00 PM. Late entry cannot be accommodated, so please plan to arrive with enough time to park and enter by 7:00 PM. The show takes place in the South Side, so prepare for traffic.
Can I bring my child? They’re very mature.
Unfortunately, anyone under the age of 18 is not permitted to join us for this experience.
Is this show accessible?
Bricolage is committed to providing an environment that is inclusive and welcoming to all patrons and we endeavor to have transparency with all our programs that may present specific challenges. We want you to know that this production contains portions of continuous standing and walking as well as the frequent use of screens. Warnings: The first few performances of an immersive production lead to a lot of tweaks and adjustments, all of which have effects on accessibility. Certain accommodations that will be available for most performances of Project Amelia will not exist in their final forms at September performances. Guests attending before October 1 should be aware of the following: While Project Amelia contains no strobing effects, some patrons will have experiences involving intense light and sound. Project Amelia requires no stairs, but does include two ramps (one optional and one required) that are currently steeper than ADA regulations; physical assistance is available at these ramps. While all-gender restrooms are available, they do not currently feature handrails or comply with ADA regulations. If these factors would negatively impact your experience, we would be happy to exchange your tickets for a later date at no charge (subject to availability).
Bricolage frequently makes small adjustments to moments or individual performances to suit the accessibility needs of our patrons. We also provide accommodations such as audio description and ASL Interpretation through our Immersive Companions program, and offer a range of equipment and services to increase our guests’ enjoyment through our Audience Menu. It’s easiest for Bricolage to ensure that the support you need is available at your performance if we have some time to arrange it in advance. We encourage you to communicate any specific concerns you may have about your experience by giving us a call at 412.471.0999, or emailing Fred at email@example.com two weeks in advance of your desired attendance date (if possible), so that we can design an accommodation unique to your needs.
I can’t make it to the show; can I have my ticket refunded or exchanged?
Project Amelia is a specific, individualized experience and tickets cannot be exchanged or refunded for any reason. However, if you’re unable to attend your performance date, you may return your tickets to Bricolage as a tax-deductible donation. We ask that you please notify us by calling 412.471.0999 or emailing firstname.lastname@example.org at least 48 hours prior to your originally scheduled reservation if you intend to donate your tickets for tax credit.